— Policies —
Guidelines we adhere to
at Aurionpro Payments
Transparent rules and safeguards that govern every merchant, partner and payment we process.
Aurionpro Payment Solutions Pvt. Ltd. (“the Company”, “AuroPay”, “we”, “our”) adopts a straightforward and safe Merchant On-Boarding Process to ensure full and complete assessment and evaluation of our prospective partner merchants prior to their availing of our services.
AuroPay’s Policy on Know Your Customer (KYC) & Anti-Money Laundering (AML) Standards (the “Policy”) has been framed in accordance with the Reserve Bank of India (RBI) Master Direction – Know Your Customer (KYC) Direction, 2016, as amended from time to time, and the provisions of the Prevention of Money Laundering Act (PMLA).
Through this Grievance Redressal Policy, AuroPay will seek to resolve complaints, grievances and doubts of customers in a timely and efficient manner. The policy comprises the following aspects: resolution of complaints, and managing and addressing grievances.
The following are the Terms of Service (TOS) for use of the services to be provided by AuroPay (“Services”). Please read them carefully. The Services are offered to you conditioned on your acceptance, without modification, of the terms, conditions and notices contained herein. Your use of the Services constitutes your agreement to all such terms, conditions and notices.
This policy intends to regulate the process related to refunds and cancellations of Aurionpro Payment Solutions Private Limited (“Aurionpro” or “AuroPay”) products and services.
“AuroPay” is the trademark of Aurionpro Payment Solutions Private Limited, a private limited company incorporated in India under the provisions of the Companies Act, 2013, having its registered office at 1st Floor, Synergia IT Park, R 270, MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 400701, India.